How a Visit Flows
Find Visitor
Visit Request
Approver Decision
Allow In
Check Out
What VMS Helps You Manage
A connected system for faster gates, informed approvals, traceable visits, and responsible visitor-data handling.
Camera-Assisted Visitor Recognition
- Security can point a mobile camera at a registered visitor for faster profile identification.
- The matched photo and details are shown for visible confirmation before proceeding.
- Existing visitors can also be searched by typing, reducing reliance on face matching alone.
- New visitors are registered with captured photo and identity details before a visit request is created.
Clear Approval and Gate Control
- Security selects the department, designated approver, host, and purpose of meeting.
- Approvers receive visitor context and protected links to approve or decline.
- Security can allow entry only after approval, print a portrait visitor pass, and record the actual entry time.
- Checked-in visitors remain visible until check-out, helping avoid visitors being left behind.
WhatsApp and Email Communication
- Approval requests can be delivered through WhatsApp and email based on company configuration.
- Companies with WhatsApp API can use controlled service-message workflows where applicable.
- Visitors can receive consent Pass ID, approval, check-in, and check-out updates during the permitted communication window.
- Company-wise WhatsApp and email message templates keep communication consistent.
Privacy and Consent Controls
- Supports WhatsApp-based or signed written consent with reference tracking.
- Visitor mobile and identity numbers are masked by default in operational views and reports.
- Sensitive database fields and uploaded visitor/ID images can be stored using field-level encryption.
- Supports privacy notices, correction/removal requests, grievances, retention settings, and incident records.
Reports and Visitor Analytics
- Filter visits by date, visitor, mobile, vendor/company, purpose, department, and status.
- Track requested, approved, checked-in, checked-out, and declined visits.
- Review entry time, exit time, total duration, active visitors, visit trends, and frequently visited departments.
- Print reports or export CSV files, with confidential information masked by default.
- Schedule permitted reports for automatic email delivery.
Built-in Help and Support
- Role-specific Help pages guide users through the functions available to them.
- Users can submit questions, concerns, suggestions, and bug reports from inside VMS.
- Each support request receives a reference number and can be tracked through resolution.
- Company enrollment enquiries are stored and emailed to the VMS support team.
Product Screens
Fast Gate Entry
Security can use the mobile camera or typed search to find a registered visitor, visibly confirm the match, select the destination and approver, then send the request.
Approver Decision
Approvers receive the visitor context needed to approve or decline confidently.
Live Premises Visibility
Security can see active visitors, contact checked-in visitors when necessary, and record departure.
Operational Reporting
Authorised teams can analyse visits by status, purpose, department, company, and duration.
Privacy is part of the workflow
VMS supports consent records, masking, controlled access, encrypted sensitive fields and images, retention settings, correction/removal requests, grievance handling, incident records, monthly Admin undertakings, and activity evidence.
Visitors can use self-service to securely find their company-linked profile, review available information, remove consent, or raise a grievance. Companies remain responsible for applying these controls through approved policies and lawful processes.
Ready to use VMS?
Visitors can access self-service. Hosts and authorised staff can sign in.